INSIGHTS
Ideas from the intersection of strategy, technology and ecosystems
Practical perspectives shaped by international delivery, enterprise software, partner development, global operations and growth initiatives.
The themes I keep coming back to
01
Growth & International Expansion
Market entry, APAC and EMEA expansion, go-to-market choices and the practical realities of building business across borders.
02
Alliances & Partner Ecosystems
Partner economics, governance, ecosystem design and the difference between a reseller relationship and a strategic alliance.
03
Professional Services, Customer Success & Operations
Services margin, utilization, billability, scalable delivery, global service networks and how customer value connects to growth.
04
Enterprise Performance & AI
EPM/CPM, planning, consolidation, analytics and where AI can create real operational and decision-making value.
ANOTHER OPERATING LENS
Global standards, local execution
My COO role at GIMS B.V. adds a different but highly relevant perspective: how a specialized service network can deliver consistently across countries, technical disciplines and local partners while preserving speed, accountability and quality.
That experience connects directly with themes I have worked on throughout my career — Professional Services scalability, partner delivery, governance, customer response and international operations.
EDITORIAL ROADMAP
Next perspectives to develop
Building a Partner Ecosystem in APAC
What changes when you leave Europe: market structure, trust, partner selection and execution.
Professional Services Profitability
How to grow services without losing delivery discipline, margin visibility and team productivity.
Scaling a Global Specialist Service Network
How to combine local response, partner coverage and global operating standards — lessons from international service environments.
From Reseller to Strategic Alliance
Five questions that change the commercial and operating relationship.
Customer Success vs Professional Services
Where should responsibility sit — and where should the two models deliberately overlap?
EPM in the AI Era
Where value is likely to come from — and where AI risks becoming another layer of noise.
The archive stays — the perspective evolves
The articles published in 2021 remain part of the site as earlier thinking. New content will focus much more clearly on growth, alliances, services economics, international operations, EPM evolution and research-to-market execution.